SHIPPING & RETURN

Shipping times from the UK to destinations worldwide. Below are rough estimated delivery period.

Please note!

These are not guarantee delivery time frames. Times may vary depending on various factors

1. *Standard International Shipping*:
- Europe: 3 to 7 business days
- North America (e.g., USA, Canada): 5 to 10 business days
- Australia/New Zealand: 7 to 14 business days
- Asia: 5 to 12 business days
- Africa: 7 to 14 business days

2. *Express Shipping*:
- Europe: 1 to 2 business days
- North America: 2 to 4 business days
- Australia/New Zealand: 3 to 5 business days
- Asia: 2 to 5 business days
- Africa: 4 to 7 business days

3. *Economy Shipping*:
- Europe: 5 to 10 business days
- North America: 10 to 15 business days
- Australia/New Zealand: 10 to 20 business days
- Asia: 10 to 20 business days
- Africa: 15 to 30 business days

These are general estimates, and times can vary based on customs processing, weather, and other factors. It's always a good idea to check directly with the courier for the most accurate timeframes for your specific shipment.

Return Policy
If you need to return your Hair purchase from MU, they are some general guidelines:

Check the Return Policy:
Before purchasing, Please read our return and exchange policy below. We offer a return window (e.g 21 days) after purchase, but the conditions must be as purchased.
All Items must be unopened or unused.

Condition of the Product:
Hair purchased need to be in their original, unused, and unaltered condition to be eligible for a return. This means no washing, styling, or tampering with the product. In some cases, if the package has been opened or the hair has been installed, returns may not be accepted.

Packaging:

Keep the original packaging, tags, and any product accessories intact, as some companies require them for returns.

Shipping and Handling: Be sure to be aware that you need to arrange your own return shipment.


Refund or Exchange:

You eligible for receive of exchange, or store credit after your return is processed. This will include free delivery on your replacement items.

If you're planning to return your hair bundles or wig, contacting our company's customer service team is a good first step to clarify any details.